Sample data. Not a customer bill.

Policy editor

Planned

Right-size, cascade, cache, batch, automation, YAML and history.

Support bot · ticket_triaged · version 3

Output and reasoning

Length, structured output and reasoning effort. Quality-gated before it can change a route.

Max output tokensReasoning effort

Require structured output

Ticket triage follows a cost-first policy.
A served response has to score at least 0.85 and finish inside 900 ms at p95.
Anything priced above $0.0120 a request is outside this policy.
Right-size is off, so Parezen keeps the model the app asked for.
Cascade is off, so there is no cheap-first attempt.
If the chosen model fails, fallbacks run in order: openai/gpt-4.1, anthropic/claude-haiku-4.5.
Output is capped at 280 tokens and must be structured, with reasoning effort none.
The route is synchronous, so it stays off batch prices.
Exact-match response cache is off for this route.
Semantic cache is Planned and is not applied.
Parezen only suggests. A person still chooses Enable or Ignore.

12 sample requests on this route.

This sample has no cascade escalations. When one happens, its cost is included, not hidden.
Exact-match cache is off, so responses are not reused.
Semantic cache is Planned and is excluded.